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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The primary purpose of this role is to help ensure product quality, through the planning and execution of:
1) product testing, and/or
2) process/product standards compliance.
The incumbent may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or product quality. Depending on the need and skill level, there may be more technical and/or planning and leadership dimensions to this role.
Assure product quality through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle
Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against
When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule
Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed
Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans
Produce reports that are clear, effective, insightful, and traceable whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports
Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way
Knowledgeable and conversant in defect prevention and associated tools and methodologies
Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
Objectively evaluate processes and products against applicable standards, and procedures
Participate in defect reviews or other project efforts, providing clear status when needed
Academic and Professional Qualifications:
Bachelor's Degree in a relevant program of study or equivalent managerial experience required
Relevant post graduate qualifications and professional memberships preferred
Proactive maintenance of knowledge regarding management strategies, development methodology and standards for team operations, and improve project, product or process quality
5 years of software quality assurance testing experience in a Web-based environment, including testing the front-end, workflow, database (SQL Queries), and Integrations components.
Experience with manual testing (functional, exploratory, regression, and integration) and automation, creating and working with test cases/procedures
Working experience with functional automation (C#, Selenium) desired
Working experience with Performance testing tools (eg Load Runner) desired
Strong experience with software development life cycle, testing methodologies, quality control, and quality assurance
Strong experience with agile software development methodologies, values, and procedures
Working knowledge of databases and the SQL query language (Microsoft SQL Server preferred).
Working experience with TFS/MTM
Excellent written and verbal communication skills to effectively communicate to a diverse team.
Excellent interpersonal and collaboration skills to participate in and promote a team environment.
Excellent analytical and problem-solving skills.
Effective time management skills and the ability to perform under pressure.
Resourcefulness and ability to take the initiative in development and completion of work projects
Strong sense of ownership and good follow through skills
Team player and can work with minimal supervision
Work is performed in a standard office environment with minimal exposure to health or safety hazards
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. PI103348490