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Job Details

Program Support Specialist

Company name
Department Of Transportation, Federal Aviation Administration

Location
Washington, DC
11 hit(s)  

Profile

Duties

Summary

Incumbent will serve as project lead or technical specialist for the development of web enabled security systems, security solutions, and security workflows for major ASH programs including: facility security; personnel security and ID media; investigations; hazardous materials safety; business services; and mission support.

Responsibilities

Serves as a program manager for development of web enabled security systems, security solutions, and security workflows for major ASH programs including: facility security; personnel security and ID media; investigations; hazardous materials safety; business services; and mission support. He/She works independently to perform project management and provides technical oversight to contractors providing ASH program support services. Representative technical work performed includes, but is not limited to:

Conducts the analysis, design, development, data conversion, testing, training, implementation, documentation, maintenance, enhancements, modifications, and problem triage and resolution for security workflows, solutions and systems needed to support ASH business functions and mission.

Develops the requirements for data collection, and research and evaluate off-the-shelf software to determine the feasibility of purchasing and implementing the applications evaluated, as a stand-alone solution or in combination with an internally designed and developed application to meet ASH requirements.

Provides technical assistance to users and serves as the technical expert in the use of database management systems and other applications packages.

Ensures user programs and system software documentation are complete and conform to requirement.

Keeps the Branch Manager and Division Manager informed of overall program progress and unusual or potentially controversial issues and proposed approaches to address and resolve those issues. Work performance is reviewed periodically through status reports and organizational performance measures. Work performed is thorough and performed with great attention to detail.

Works with ASH program offices, managers, and security specialists to assess their needs, and is committed to providing quality products and services. Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); delivers clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status

No

Promotion Potential

NA

Job family (Series)

Similar jobs

Requirements

Conditions of Employment

US Citizenship is required.

Selective Service Registration is required for males born after 12/31/1959.

Designated or Random Drug Testing required.

Position requires 5% travel.

Some, all, or none of the referred candidates may be interviewed.

Qualifications

Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED experience equivalent to the next lower grade/pay band (FG/GS-13/FV-I) in the Federal Government or non-Federal equivalent. Specialized experience is defined as that which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position, and is typically in or directly related to the line of work of the position to be filled.

SPECIALIZED EXPERIENCE

is defined as:

experience serving as project lead or technical specialist for web applications, testing requirements and new security application development;

experience maintaining responsibility for all phases of project management;

experience working with different levels of management to resolve/clarify program office business/workflow requirements and applications issues; and

experience evaluating suitability of utilizing commercial, off-the-shelf products for their viability in meeting program office requirements.

You must include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND

who do not provide the required documentation will receive no further consideration for this position.*

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Education

Education cannot be substituted for experience.

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a testing designated position (TDP) will be subject to random drug and/or alcohol testing.

NOTES:

1) As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

2) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm.

3) This Level 2 (Non-Critical Sensitive; Secret)

position requires favorable adjudication of an Access National Agency Check and Inquiries (ANACI) background investigation prior to appointment, unless a waiver is obtained. Incumbent will be subject to a 5-year periodic reinvestigation.

4) Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to certain newly-appointed or reappointed employees. To receive consideration, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave accrual is at the sole discretion of the hiring organization, is neither an entitlement nor a guarantee.

5) This announcement is limited for the receipt of applications. Once at least 50 applications are received, it will close at 11:59p EST on that date, or on the initial closing date, whichever occurs first.

6) This announcement is also being advertised under VA #AWA-AXM-18-0011JH-57096.

This is not a bargaining unit position.

Links to Important Information:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT:

Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Yes

Required Documents

Only supplemental documentation (i.e., veteran's documentation) will be accepted in combination with your on-line application. These documents MUST be uploaded or before the closing date of this announcement.

Applicants who are or have been employed by the Federal Government should also upload a copy of their most recent SF-50 (Notification of Personnel Action).

For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, missing or illegible documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

All Veterans:

If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference:

You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

You must apply online to receive consideration. Your application must have a status of Received

by 11:59 PM Eastern Time

on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of Received

each time a referral list is created in order to receive consideration for positions associated with register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

Job Title (include series and grade if Federal Job)

Duties (be specific in describing your duties)

Employer's name and address

Supervisor name and phone number

Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)

Full-time or part-time status (include hours worked per week)

Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, , for more information on uploading and re-using the documents in your applications.

Forms:

: Application for 10-Point Veteran Preference

Agency contact information

Janet Haywood

Phone

Fax

(202) 267-8330

Email

Address

Federal Aviation Administration

HQ Employment Services Branch (AHF-110)

800 Independence Avenue SW

Washington, DC

US

Next steps

Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.

Important

- If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on or by contacting the local FAA Civil Rights Office.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about or

Legal and regulatory guidance

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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