Mercy Corps is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, veteran status, religion, national origin, color or any other protected class.
Finance and Operations Manager - Mercy Corps NW
Finance and Compliance • Portland, Oregon
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps Northwest (MCNW), the domestic arm of Mercy Corps, was established in 1998 as a program of Mercy Corps, the Portland-based development agency. MCNW is a Community Development Financial Institution that assists all low-income populations, with a special focus on people of color, women, refugees and immigrants, incarcerated and previously incarcerated people in Oregon and Washington by increasing their economic self-sufficiency and community integration through self-employment. For more information about Mercy Corps Northwest, visit ****General Position Summary
The Finance and Operations Manager is the sole member of the finance and operations team at this time and part of the Mercy Corps' Finance and Operations Departments, and as such is responsible for all aspects of financial and operations management of MCNW, working collaboratively to ensure compliance with Mercy Corps internal policies and procedures as well as donor regulations. They work under the direction of the MCNW Executive Director and is responsible for all financial and operations functions in Oregon and Washington, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Finance and Operations Manager in support of the program team, provides timely reports and budget development support and assistance to Executive Director and the Program team to ensure that financial resources are used efficiently and effectively.
Essential Job Responsibilities
Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.
Maintain high ethical standards and treat people with respect and dignity.
Demonstrate an awareness of his/her own strengths and development needs.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
Provide team members with information, tools and other resources to improve performance and reach objectives.
Be responsible for full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field manuals.
Mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.
Operations - Financial
Lead the MCNW roll out and implementation of new financial and operational procedures in sync with Mercy Corps' global policies and procedures.
Ensure effective, transparent use of financial resources in compliance with Mercy Corps and donor policies and procedures.
Work with Mercy Corps' finance team to maintain banking relations and plan and monitor cash flow requirements to ensure the smooth implementation of Mercy Corps programs.
Work with Mercy Corps' program team to develop project budgets and accurately track their project costs.
8 hours per week will be spent working directly with the Loan Program. Responsibilities include processing payments and disbursements, inputting new loans into the loan-client management system and the SBA Microloan Program Electronic Reporting System, timely and accurate monthly reporting to the Small Business Administration on updated loan balances, providing required financial information for funder reporting, assisting with financial aspects of SBA grant submissions, assembling and reviewing loan files for compliance and completeness, assisting clients with payment, disbursement and other loan related needs, and other duties as assigned.
Provide monthly standard accounting submissions to Mercy Corps Global, including general ledger files, account reconciliations, expenditures by cost center/project as well as other financial information in a timely and accurate manner.
Provide monthly management reports to program leads, including expenditures by cost center/project, and other financial information, in a timely and accurate manner.
Develop annual fiscal year budgets with the Executive Director and develop and implement grant budgeting and forecasting systems with Program Managers.
Operations - Office Management
Ensure timely, accurate processing and documentation of procurement and use of Mercy Corps' Electronic Procurement System; chair tender openings as required.
Establish and maintain pipeline of supplies, overseeing the logistical aspects of the operations
Maintain inventory records of materials and materials flow; oversee tracking of all assets.
Ensure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with the law and Mercy Corps/donor policies.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our clients while actively engaging clients as equal partners in the design, monitoring and evaluation of our field projects..
Presently none. They will play an active role in coordinating the front desk, which is staffed with volunteers, and ensure volunteers have the asked to do their work.
Reports Directly To:
Executive Director, MCNW
Works Directly With:
HQ Regional Finance Officer (with authority for technical financial matters); members of Operations and the entire MCNW team (both in Portland, Seattle and Walla Walla).
Knowledge and Experience A BA/S or equivalent in accounting or finance required; advanced degree preferred.
At least 3 years of progressive financial management experience
At least 2 years' experience in grants management as well as an understanding of USG regulations required.
Demonstrated experience and skill with budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports.
Strong accounting skills and experience, including management of the general ledger, journal entries, payroll, payables and balance sheet.
Prior management experience and strong organizational skills.
Advanced computer skills in MS Office programs, particularly Excel.
Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
Excellent oral and written English skills required
Ability to work effectively with an ethnically diverse team in a sensitive environment.
Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
The successful candidate will have an ability to interact effectively across the team, work effectively with teams in Seattle and Walla Walla and be comfortable operating in both a managerial as well as training capacity. They will be able to support programmatic objectives with timely and meaningful financial information, have a demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities. An impeccable professional standard of finance and procurement ethics and the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment
About Mercy Corps