Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Evening Team Lead - Items Processing
Capital One Financial Corporation
Saint Cloud, MN
Apply Now >
Operations Production Coordinator
Capital One Financial Corporation
Saint Cloud, MN
Apply Now >
Customer Solutions Specialist - Part Time ($15.38 / hour)
Capital One Financial Corporation
Saint Cloud, MN
Apply Now >
Claims Intake Customer Service Coordinator - Full Time
Capital One Financial Corporation
Saint Cloud, MN
Apply Now >
View more jobs in Saint Cloud, MN
View more jobs in Minnesota

Job Details

Customer Solutions Specialist - Full Time 15.38 / hour

Company name
Capital One Financial Corporation

Location
Saint Cloud, MN

Apply for this job






4 hit(s)  

Profile

Thomas Edison North (74050), United States of America, St Cloud, MinnesotaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Customer Solutions Specialist - Full Time ($15.38 / hour)The Company:Imagine a day at a typical bank. Now throw that image away—and you’ve got Capital One. As one of the most-recognized brands in America, they’re in the perfect position to do it. With over 65 million customers and nearly 900 bank branches, the company offers financial products from credit cards to auto loans to small business banking.Capital One employs over 45,000 associates in locations across the country. Are you ready to join a company that is a global leader and one of the nation’s top 10 largest banks? Are you passionate about serving customers and providing an incredible Customer experience? Interested in learning new technologies? Do you thrive in a dynamic, fast paced environment? Overall, we’re excited about what we have here, which is a culture and environment that allows people to be great. By nurturing an innovative and collaborative culture where people with a variety of thoughts, ideas, and backgrounds come together, we've been able to build a great company and a great place to work. We are different from most companies. Our people are fun, passionate, confident, innovative change agents that are not afraid to take risks. This is your chance to work hard, have fun, and help us bring ingenuity, simplicity, and humanity to banking. Within our Contact Center, you would have the opportunity to positively impact our Customers by providing excellent customer service via live chat sessions or inbound phone calls. At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers. This introductory role is the first step in a fulfilling work experience where the Associate can quickly learn new skills and advance to new roles within the team that layer in more responsibilities.The Role:Capital One is seeking a passionate Customer Solutions Specialist that will market our contemporary financial products to new and existing customers, based on their individual needs. If you have the drive to deliver a truly amazing customer experience in an ever-evolving digital world, then this could be the role for you! Successful candidates will have excellent communication and interpersonal skills, be independent and self-motivated, and possess a strong and competitive drive and a commitment to excellent customer service.Responsibilities:Answer incoming calls and market our banking products to new and existing customersKeep up to date with all product changes and featuresExplain essential account setup proceduresExplain essential security questionsUphold and explain key Customer guaranteesEfficiently and effectively adhere to all scheduled work activitiesProvide regular feedback from our CustomersOur Contact Center is open 7 days a week from 8:00am-10:00pm. Entry level positions require schedule flexibility which includes evenings and Saturday or Sunday to begin with.Basic Qualifications:High School Diploma, GED or Equivalent Certification, or Military ExperiencePreferred Qualifications:1 year experience customer service in Financial Services or Banking1 year experience with Microsoft Office products2 years experience in heavy customer contact environmentAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.,educationRequirements:Thomas Edison North (74050), United States of America, St Cloud, MinnesotaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Customer Solutions Specialist - Full Time ($15.38 / hour)The Company: Imagine a day at a typical bank. Now throw that image away—and you’ve got Capital One. As one of the most-recognized brands in America, they’re in the perfect position to do it. With over 65 million customers and nearly 900 bank branches, the company offers financial products from credit cards to auto loans to small business banking.Capital One employs over 45,000 associates in locations across the country. Are you ready to join a company that is a global leader and one of the nation’s top 10 largest banks? Are you passionate about serving customers and providing an incredible Customer experience? Interested in learning new technologies? Do you thrive in a dynamic, fast paced environment? Overall, we’re excited about what we have here, which is a culture and environment that allows people to be great. By nurturing an innovative and collaborative culture where people with a variety of thoughts, ideas, and backgrounds come together, we've been able to build a great company and a great place to work. We are different from most companies. Our people are fun, passionate, confident, innovative change agents that are not afraid to take risks. This is your chance to work hard, have fun, and help us bring ingenuity, simplicity, and humanity to banking. Within our Contact Center, you would have the opportunity to positively impact our Customers by providing excellent customer service via live chat sessions or inbound phone calls. At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers. This introductory role is the first step in a fulfilling work experience where the Associate can quickly learn new skills and advance to new roles within the team that layer in more responsibilities.The Role: Capital One is seeking a passionate Customer Solutions Specialist that will market our contemporary financial products to new and existing customers, based on their individual needs. If you have the drive to deliver a truly amazing customer experience in an ever-evolving digital world, then this could be the role for you! Successful candidates will have excellent communication and interpersonal skills, be independent and self-motivated, and possess a strong and competitive drive and a commitment to excellent customer service.Responsibilities:Answer incoming calls and market our banking products to new and existing customersKeep up to date with all product changes and featuresExplain essential account setup proceduresExplain essential security questionsUphold and explain key Customer guaranteesEfficiently and effectively adhere to all scheduled work activitiesProvide regular feedback from our CustomersOur Contact Center is open 7 days a week from 8:00am-10:00pm. Entry level positions require schedule flexibility which includes evenings and Saturday or Sunday to begin with.Basic Qualifications:High School Diploma, GED or Equivalent Certification, or Military ExperiencePreferred Qualifications:1 year experience customer service in Financial Services or Banking1 year experience with Microsoft Office products2 years experience in heavy customer contact environmentAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).,employmentType:SV,identifier:R42862,industry:Full time,title:Customer Solutions Specialist - Full Time ($15.38 / hour),url:https://www.capitalonecareers.com/job/saint-cloud/customer-solutions-specialist-full-time-15-38-hour/1732/7275470,hiringOrganization:{@type:Organization,name:Capital One - US},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:St Cloud,addressRegion:Minnesota,addressCountry:United States,streetAddress:,postalCode:}}}

Company info

Capital One Financial Corporation
Website : http://www.capitalone.com

Company Profile
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.

EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
DiversityCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
DiversityCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 DiversityCrossing - All rights reserved. 168